
Techamuanvivit googled her restaurant and saw it was true: Without her knowledge or consent, Kin Khao was listed on Seamless, as well as Grubhub, which owns Seamless, and its competitor DoorDash.

He’d placed an order through Seamless from a business under Kin Khao’s name and address, as an email receipt showed.

“We don’t even do takeout.”īut this customer was adamant. Just one problem: “We don’t do any delivery,” says Techamuanvivit. Chef Pim Techamuanvivit was managing the floor at her Michelin-starred San Francisco Thai restaurant Kin Khao last Saturday night when she answered a strange phone call from a customer asking about the status of his online delivery order.
